St Joseph's Barraba

Our Complaints Handling Policy

Complaints Handling Policy

Source of Obligation
The NSW Registration Manual (5.6.2) requires that a member school must have in place and implement policies and procedures in relation to complaints or grievances, with specific reference to processes for raising and responding to matters of concern identified by students and/or parents.

How we meet this Obligation

St Joseph’s has adopted the Complaints and Suggestions Policy for the Diocese of Armidale.

A full copy of this policy is available here

Implementation 

CSO Armidale has set up a series of compliance tasks on our Assurance System to ensure that key obligations under the NSW Registration Manual and our governance programs are managed effectively.

Related Policies

Complaints and Suggestions Policy for the Diocese of Armidale.

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